Led UX design for a logistics interface, aligning shipment flows and access across three organizational tiers.
Created a secure web portal enabling teams to validate emergency system workflows with speed and accuracy.
Designed an internal tool for credit resolution, helping agents improve speed, clarity, and task confidence daily.
Redesigned TEDx Toronto’s digital platform, enhancing e-commerce features and ensuring engaging user interactions.
Updated the platform to amplify youth voices, supporting the foundation's mission to empower change-makers.
Developed a responsive WordPress site to showcase services and support clear communication for business event planning.
"His leadership skills, ownership, and creative approach were instrumental in delivering high-quality designs that simplified complex requirements & exceeded client expectations. Carlos consistently went above and beyond, contributing to every phase of the project, including supporting the QA process."
"I worked with Carlos supporting TELUS agent desktop design. I always paused to hear his feedback as his insight is almost on-point. If it's not a comment to an eventual solution, it's insight to rethink the proposed design."
"Carlos's design skills are second to none. He gives and takes insightful design critiques and has tackled extremely complex design problems in our enterprise software, making the user journeys simple and a joy to use, with beautiful designs, pixel perfect attention to detail and exemplary documentation."
"Carlos has made such an incredible positive impact to my business! Thanks to our new website, Lucia Lighthouse has been able to offer its services to a much wider audience in Ontario. We are so grateful!"
"Thank you so much for your hard work, creativity, and positive energy. It was a pleasure working with you. He's genuinely passionate about using user experience to get the best results."
"Carlos is so creative & extremely good at what he does. It was an absolute breeze working with him from beginning to end. The process was smooth & super quick!"
With more than 14 years of experience in UX, product design, and front-end development, I craft intuitive, accessible, and scalable digital experiences. I specialize in building from the ground up—creating seamless user interfaces that align with business goals and enhance usability. I thrive in fast-paced, collaborative environments, leveraging agile methodologies and design systems to drive efficiency and innovation.
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